See How Typing 'K' Instead Of 'Okay' Cost Her A Job
When they say don't get addicted to the short form of writing on social media and instant messaging, some people will not hear word.
Talk about learning from your own mistake and that is what we have here.
A Twitter user shared this incident she witnessed. You just have to know that some manners of speaking are not meant for official business.
See the screen shot below. I hope with these few words of mine you will agree that this habit can cost you.
And em... that response should be "I've heard" NOT "av heard".