What do you often complain about practically everyday? Is it about your bank or bad roads or electricity?

For most Nigerians, it is poor electricity supply. This is according to the Director-General, Consumer Protection Council (CPC), Babatunde Irukera.

Irukera stated this on Wednesday in Lagos at a customer engagement town hall meeting organised by Eko Electricity Distribution Plc in conjunction with the CPC.

He said: “Power continues to be the greatest challenge our country is experiencing. In the CPC, complaint about power distribution constitutes the number one complaint we get.

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“When I was going in to start working there, I suspected telecoms or banking will be the number one area where there would be most complaints.

“But I was surprised that those two are number two and three, behind power. But power is as much a problem for consumers as it is for government, business, investors and everyone else. Power is a national challenge.”

Irukera expressed concern over arbitrary billing and group disconnection of electricity, among others.

He noted that it is the responsibility of the power companies to provide tools and equipment such as transformers and the other ancillary tools for delivering electricity to the people.

He added that neighbourhoods should not be responsible for acquiring and installing those tools because they pay for them.

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