Live Suicide: Facebook Adding 3,000 People To Operations Team
Facebook inc, says it will be adding 3,000 people to its community operations team around the world to enable it review millions of reports it gets every week.
Mark Zuckerberg, founder of Facebook, said the decision had become necessary after reports of people hurting themselves and others on Facebook - either live or in video posted later - increased.
“It's heartbreaking, and I've been reflecting on how we can do better for our community.
“If we're going to build a safe community, we need to respond quickly. We're working to make these videos easier to report so we can take the right action sooner -- whether that's responding quickly when someone needs help or taking a post down.
“Over the next year, we'll be adding 3,000 people to our community operations' team around the world - on top of the 4,500 we have today - to review the millions of reports we get every week, and improve the process for doing it quickly,” Zuckerberg announced on Facebook.
The reviewers will also help Facebook get better at removing things that are not allowed on the community like hate speech and child exploitation.
Facebook will also work with local community groups and law enforcement agencies, which it said were in the best position to help someone if they need it - either because they're about to harm themselves, or because they're in danger from someone else.
“In addition to investing in more people, we're also building better tools to keep our community safe.
“We’re going to make it simpler to report problems to us, faster for our reviewers to determine which posts violate our standards and easier for them to contact law enforcement if someone needs help.
“As these become available they should help make our community safer,” Zuckerberg explained.
According to him, Facebook had last week stopped an individual considering suicide on Live video from going ahead with his plan.
“We immediately reached out to law enforcement, and they were able to prevent him from hurting himself. In other cases, we weren't so fortunate.
“No one should be in this situation in the first place, but if they are, then we should build a safe community that gets them the help they need,” he added.