CBN Returns 51.9 Billion Naira Illegal Deductions To Bank Customers
Whether they stole it or they didn’t know when they took the money, the Central Bank of Nigeria, CBN has come to the rescue of Nigerian bank customers.
Between 2012 and 2016, Nigeria’s commercial banks stole 51.9 billion naira from their customers.
The Acting Director, Corporate Communications, CBN, Mr. Isaac Okorafor, announced this good news during an interactive session with bank customers and union leaders in Port Harcourt.
Okoroafor said recovery and return of the funds to customers became necessary after series of complaints on illegal deductions from their accounts.
As a matter of fact, Okorafor put the exact amount recovered and returned by the CBN Consumer Protection Department at 51,913,350,828.85 Naira.
He also explained that $18,191,444.19, €26.286,62 and £6,000 being the amount stolen from foreign currency accounts were also recovered within the period.
Okorafor, who was represented by an assistant director in the apex bank, John Attah, said the CBN received 10,548 complaints, adding that the amounts recovered were from 5,746 resolved cases.
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“When such complaints are received, the CBN will embark on a thorough investigation of what happened and how the deductions were made.
“If we discover that the bank was wrong, we will write and order the bank to return the money to the customer’s account,” Okorafor said.
“We do not keep this kind of money in any special account. Someone owns it and the banks know the accounts from where they made the deductions. So, we mandate them to pay it back into the accounts,” he added.
So, when next your money goes missing, write the CBN, you will get it back.