Bank Customers Want CBN To End ATM Charges
Charges of Automated Teller Machines, ATM transactions are getting on the nerves of some bank customers in the Federal Capital Territory, Abuja.
They have therefore appealed to the Central Bank of Nigeria, CBN to stop charges on transactions made via ATM.
The customers, who made the call in separate interviews with the News Agency of Nigeria in Gwagwalada on Monday, described the maintenance and transaction fees as well as other charges levied by the banks on ATM transactions as “worrisome and fraudulent”.
They noted that customers’ withdrawals with the ATMs of other banks had been unattractive because of the continued charge of 65-naira for every transaction, while commercial banks in the FCT had re-programmed their ATM.
They said that the ATMs of most banks in the FCT dispensed only 10,000-naira per transaction, adding that customers were, therefore, forced to make multiple withdrawals to enable the banks to earn more through charges.
The customers moaned that if they had a cause to withdraw 100,000-naira or more through other banks’ ATMs, it meant they would be made to part with more cash under the guise of ATM charges.
One of the customers, Godwin Onmonya, a Zenith Bank customer in Gwagwalada, told NAN that the ATMs of virtually all the banks in the neighbourhood dispensed a maximum of 10,000-naira per transaction.
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